top of page

Store Policy

Customer Care

At Voyago Tea, we believe every cup of tea should come with trust, quality, and care. Our Customer Care team is always here to assist you with any questions related to orders, products, or services.

We specialize in handcrafted premium Assam teas, sourced directly from tea gardens to ensure freshness and authenticity. If you need help choosing the right tea, tracking your order, or understanding our products, we are just a message away.

📞 Contact Details:

🛍 Order Support:

  • Easy order placement through our website

  • Real-time assistance for bulk or customized tea orders

  • Quick resolution for order issues

🚚 Shipping & Delivery:

  • Fast and secure delivery across India

  • Orders are carefully packed to maintain freshness

  • Delivery timelines vary based on location

🔄 Returns & Refunds:

  • We ensure high-quality products, but in case of damage or issues, contact us within 48 hours

  • Easy replacement or resolution support

Your satisfaction is our priority. We aim to provide not just tea, but an experience rooted in Assam’s heritage.

Privacy & Safety

At Voyago Tea, your privacy is extremely important to us. We are committed to protecting your personal information and ensuring a safe shopping experience.

🔒 Data Collection:

We collect only necessary information such as:

  • Name, phone number, and address (for delivery)

  • Email ID (for order updates and communication)

💳 Secure Payments:

All payments are processed through secure and trusted payment gateways. We do not store your payment details.

📦 Data Usage:

Your information is used only for:

  • Order processing and delivery

  • Customer support

  • Improving our services

🚫 No Data Sharing:

We do not sell, trade, or share your personal data with third parties, except for delivery and payment partners.

📧 Communication:

We may send order updates, offers, or important notifications. You can opt out anytime.

🔐 Security:

We follow strict security practices to protect your data from unauthorized access.

At Voyago Tea, trust is as important as taste. We ensure your journey with us is safe, transparent, and reliable.

Wholesale Inquiries

At Voyago Tea, we offer premium Assam teas for retailers, cafes, hotels, and distributors. Our products are crafted with quality and consistency, making them perfect for bulk supply and private labeling.

We provide competitive wholesale pricing, customized packaging options, and reliable delivery. Partner with us to bring authentic Assam tea to your customers.

📩 For wholesale inquiries: support@voyagotea.com
📞 +91 9707944405

Payment Methods

We offer secure and flexible payment options for your convenience:

  • Credit / Debit Cards

  • UPI & Net Banking

  • Razorpay (Secure Payment Gateway)

  • PayPal

  • Offline Payments (for bulk/wholesale orders)

All transactions are processed through trusted and encrypted payment gateways to ensure complete security.

Payment Methods
bottom of page